Last updated: September 14, 2026
Legal Notice · Privacy Policy · Terms of Service · Cookie Policy
These Terms of Service govern access to and use of the alinaflow platform (the "Service"), provided by Gabriel Labrada Cary (trade name "alinaflow"), NIF Y9661599A, Carrer d'Estruc, 9, 08002 Barcelona, Spain ("alinaflow", "we", "us").
By creating an account or using the Service, you ("the Customer") agree to these terms. If you do not agree, do not use the Service.
alinaflow is a professional tool offered exclusively to businesses, professionals, and organizations (schools, academies, studios, tutoring centers) acting within their trade or profession — not to consumers. By registering you confirm you are acting as a business or professional. Accordingly, consumer-protection rules such as the statutory right of withdrawal do not apply to this agreement.
alinaflow provides student CRM, scheduling, payments, attendance tracking, staff management, communication tools, and AI-assisted automation for education businesses. We may add, change, or discontinue features over time.
You must be at least 18 years old and provide accurate registration information. You are responsible for the confidentiality of your credentials and for all activity under your account.
Each workspace is a separate, logically isolated tenant. You retain ownership of all content and data you enter, and you grant us a limited license to process it solely to provide the Service. Where we process personal data on your behalf (e.g. your students' and families' data), you act as data controller and we act as processor under a Data Processing Agreement (Article 28 GDPR) that forms part of these terms. See our Privacy Policy.
You agree not to: use the Service for any illegal purpose; interfere with or disrupt the Service or its infrastructure; attempt to gain unauthorized access; reverse engineer, decompile, or disassemble any part of the Service; or use the Service to store or transmit malicious code.
A free tier is available with limited features. Paid plans are billed monthly or annually. Prices are exclusive of any applicable taxes (e.g. VAT), which are added where required; EU business customers with a valid VAT number may be subject to the reverse-charge mechanism. Annual billing may include a discount. Except for our 30-day money-back guarantee for new subscriptions, fees are non-refundable. We may change pricing with at least 30 days' notice.
alinaflow's billing module is an internal management tool. Any document it generates (a "Charge") is for the Customer's internal record-keeping only and has no fiscal or legal tax value in any jurisdiction. It is not an invoice, receipt, or fiscal document and does not satisfy any invoicing, e-invoicing, or tax-reporting obligation the Customer may have — including, without limitation, Spain (Veri*factu, Royal Decree 1007/2023, and the "Crea y Crece" B2B e-invoicing mandate), the United States (state and local sales-tax requirements), Brazil, Mexico, Colombia, Argentina, Chile, Peru, Uruguay, and any other country.
The Customer is solely responsible for issuing legally valid fiscal documents and for all invoicing and tax compliance. Valid fiscal documents are produced only once the Customer configures a certified e-invoicing integration; until then, the Customer must issue compliant documents in its own system. alinaflow acts only as a software tool, provides no tax or legal advice, and is not liable for any penalty, fine, interest, or consequence arising from the Customer's invoicing or tax compliance.
alinaflow provides AI-assisted agents that automate tasks such as responding to inquiries, sending payment reminders, and detecting student churn. AI agents act on your behalf based on your configuration. You are responsible for reviewing AI-generated communications and actions. alinaflow is not liable for decisions made by AI agents or their consequences. You may disable, override, or adjust AI agent behavior at any time.
alinaflow owns all rights to the Service, including its software, design, and documentation. You retain ownership of all content and data you enter into the platform. You grant alinaflow a limited license to use your content solely to provide the Service.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, alinaflow shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or revenues. Our total liability for any claim under these terms shall not exceed the amount you paid us in the twelve months preceding the claim. Nothing in these terms excludes liability that cannot be excluded under applicable law.
Either party may terminate at any time. Upon termination you may export your data for 30 days, after which it is permanently deleted (subject to records we must retain by law). We may suspend or terminate accounts that violate these terms.
These terms are governed by Spanish law. Any dispute shall be submitted to the Courts and Tribunals of the city of Barcelona (Spain), except where mandatory law provides otherwise.
We may update these terms from time to time. We will notify you of material changes, and continued use of the Service after changes take effect constitutes acceptance.
If you have questions about these terms, contact us at hello@alinaflow.com.